Delivery and returns
As a general rule, packages are sent within 48 hours of receipt of payment, via UPS with a tracking number and delivery without a signature. If you prefer certified shipping by UPS Extra, an additional charge is applied. Please contact us before requesting this option. Whatever the form of shipping choice, we will provide you with a link so you can track your order online.
The shipping costs include the costs of handling and packaging, as well as the postage costs. The handling costs have a fixed price, while transportation costs can vary depending on the total weight of the package. We advise you to group all your items into the same order. We cannot combine two different orders, and shipping charges will be applied to each order individually. We shall not be held liable for any damage to your package after delivery, but we do everything we can to protect all fragile items.
The boxes are large and your items will be well protected.